The Future of Digital and Customer Engagement

The Future of Digital and Customer Engagement

The World Wide Web is now 25 years old and ‘digital’ affects our business universally. In a recent BDO survey 100%, of councils said they use Twitter, 90% use Facebook, 68% YouTube and 38% Instagram. However only 38% said they had a social media strategy. Do organisations use channels effectively or do they simply amplify […]

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Engaging for Growth at Labour and Conservative Annual Conferences

Engaging for Growth at Labour and Conservative Annual Conferences

With business rates retention helping replace the Revenue Support Grant by 2020 and the on-going devolution drive, local government is achieving great strides in promoting local economic growth. But with all areas of the country calling for investment to support growth or packaging deals to present to Government, how can competing areas stand out amongst the […]

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Westco Insight Network Launch at Westminster City Hall – 11th May 2016

Westco Insight Network Launch at Westminster City Hall – 11th May 2016

The Westco Insight team have launched a free informal network focused on getting the very best out of opinion research in the public sector. Westco have been providing opinion research in the public sector for nearly ten years. Our team has worked with over 30 local authorities, including over a third of London boroughs. We have also worked with […]

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Westco Commission – Expert Roundtable Discussion Day – 12th April 2016

Westco Commission – Expert Roundtable Discussion Day – 12th April 2016

        You can watch a playlist of our speakers summing up the event here. The Westco Commission hosted the first of its programme of events on the Future of Public Service Communications: From Theory to Practice with an Expert Discussion Day on the 12th April 2016.  The day, which brought together leading academics and sector experts from the field of […]

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